FAQ’s

How often should I have my pet groomed?

Between 4 and 8 weeks is a good time between appointments to keep your pet in great condition. We are a very popular salon so we do advise you to re-book your pet on collection so that your next appointment is reserved for you in advance to avoid disappointment.  During the busy seasons like Summer or Christmas time we have a minimum 2 week wait for appointments so it makes sense for you to pre arrange your appointments. We are happy to book out your years appoinments for you, which makes it one less thing for you to worry about during the year.

How long does it take?

This depends on the individual pet, its age, breed, and temperament but a two hour minimum time is usually quoted for your dog or cats grooming appointment. When you leave your pet with us we take a contact number and call you when they are ready, we do ask that you do not come to collect your pet until we call as we do need their undivided attention, something that is nearly impossible with mum and dad around!

Do you groom cats?

Yes we love grooming cats, we have a very high success rate with cat grooming and can usually succeed where others fail, our calm and confident attitude to cat grooming usually amazes our customers. From a groom out to a necessary all over clip to remove matts we are happy to make your feline purr!

Do you groom large breeds?

Yes we welcome large breeds, we have a walk in bath and have all the necessary equipment and facilities for dealing with large breeds.

Do you offer hand stripping?

Yes we specialise in hand stripping, we are happy to look at your dog and advise you whether this service is right for your dog as it does depend on coat type and previous grooming techniques. Please call us or drop in to discuss this treatment.

What are your opening hours?

We are open Tuesday to Saturday from 9am to 5pm. As we allow a minimum of 2 hours for appointments please be aware that our latest appointment is 3pm.

How soon should I bring my new puppy to meet you?

Shortly after your puppy has completed its injections it is a good idea to bring them into Hollywood Dogs, we can then discuss your new puppies grooming routine and advise you on the easiest way for you to keep them happy and matt free at home, its also a great opportunity for them to get used to the sights and sounds of the grooming salon and see what a fun place it is!